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Order your sleep setup online with total confidence! The Nolah Package Protection plan is our solution for shipping and delivery issues. The plan offers replacements or refunds for items that are lost, stolen, or damaged in transit. We’re committed to quickly resolving the following issues within the plan’s coverage scope:
Lost/Late ShipmentsPackage Protection ensures the safety of your items while they are in transit. This protection is non-cancellable and non-refundable once the order has shipped.
Our claims team works Monday-Friday 10am-6pm EST. Initiate your claim by sending the necessary details to support@nolahmattress.com. All claims must be filed within 30 days after the expected delivery date.
Your peace of mind is our priority, and we strive to ensure your shopping experience is seamless and secure. Should a shipping concern arise, we're here to address it efficiently and fairly, upholding our commitment to your satisfaction. Nolah Package Protection claims are subject to approval. Click here to read the full terms and conditions.
We may in our sole discretion change these Terms and Conditions at any time without notice to you. Your continued use after the effective date of the revised Terms and Conditions constitutes your acceptance of the terms. If any change is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or Terms and Conditions.