Nolah Frequently Asked Question

Eligible members of the educator community include current teachers, aids, substitute teachers, principals, assistant principals, professors, adjunct faculty, and other select employees at schools, colleges, and universities. Click here for the complete list of eligible educator occupations.

When you’re ready, navigate to your cart for checkout. Click the green “Verify with ID.me” button and follow the prompts for verification. Once your eligibility is confirmed, the discount will be automatically applied to your order. 

Unfortunately, your ID.me discount cannot be combined with any other promotional codes.

The information required for verification depends on your job title. Required documentation may include a state license, teacher/staff ID card, teaching certificate, employment contact, paystub, W-2, or faculty website screenshot. Click here to see the acceptable documents for each eligible educator occupation.

It depends on the verification method you choose. Verification may take just a few moments. However, if you’re new to ID.me and a manual review of your document is required, it may take longer. 

Once ID.me has reviewed your documentation, you’ll receive an email letting you know if your status is verified. If verification is unsuccessful, the email will provide guidance for further action.

ID.me complies with strict security criteria to protect user data and does not collect or retain data subject to the Health Insurance Portability and Accountability Act (HIPAA). Click here for more information on ID.me’s security policies.

The ID.me Help Center is a comprehensive resource for shoppers with military, first responder, educator, or medical personnel identification. For questions about Nolah products or your Nolah order, please Contact Us directly via chat, phone, or email.