Luxe Alaskan King Mattress Frequently Asked Questions

Alaskan King Sleep is our forthcoming sister brand specializing in Alaskan king size beds. We've partnered with AKS to offer the Luxe Alaskan King Mattress right here at Nolah! What does that mean for you? You'll notice AKS branding on the packaging and product. Expect the same great quality as any other mattress in our award-winning collection. You'll also receive the same attention and expertise from the Nolah customer service team and will enjoy free shipping, a 120-night sleep trial, and our limited lifetime warranty.

The Luxe Alaskan King Mattress ships FREE via FedEx in three separate shipments. See each parcel's contents, weight, and dimensions below.

Box 1
Contents: Two mattress core quadrants
Weight: 92 lb
Dimensions: 15” x 15” x 59”

Box 2
Contents: Two mattress core quadrants
Weight: 92 lb
Dimensions: 15” x 15” x 59”

Box 3
Contents: One foam topper and one mattress shell
Weight: 95 lb
Dimensions: 15” x 15” x 59”

Box Contents

Box 1: Compressed roll with two mattress core quadrants
Box 2: Compressed roll with two mattress core quadrants
Box 3: One compressed foam topper and one mattress shell

Setup Instructions

Excited to unpack your new bed? Follow the steps below for fast and easy assembly! Just remember to exercise caution while lifting, positioning, and unwrapping your mattress components. We recommend two adults complete the setup process.

Step 1:
Open all three boxes and remove their contents. Leave each component in its individual packaging for now.

Step 2:
Unwrap the mattress shell and unzip it to separate the top panel and fabric border. Set the top panel aside for later and spread the fabric border out on top of your foundation. Make sure the four corners line up with the base.

Step 3:
Start with one of the mattress rolls and place it on the ground. Note that the plastic roll contains two quadrants stacked on top of each other and then compressed. Make sure there's enough space for them to fully unravel before opening the plastic—once air enters the wrap, the mattresses will expand quickly and may exert force. Carefully cut the plastic wrap, and let the mattresses unroll and expand until they lay flat.

Step 4:
Lift one of the mattress quadrants and place it on top of your foundation within the fabric border. Then, line it up in one of the four corners of the bed. Do the same with the second quadrant; the order does not matter, as all the quadrants are identical.

Step 5:
Repeat steps 3 and 4 with the remaining mattress core quadrants. Together, they’ll create a 108-inch by 108-inch square.

Step 6:
Grab the mattress topper roll and position it on top of the mattress core quadrants. Be prepared for the roll to unravel and carefully cut the plastic wrap. Once the topper lays flat, discard the plastic and line the topper up with the quadrants so they meet in all four corners. Ensure the word “Medium” printed on the topper is right side up.

Step 7:
Now take the top panel from the mattress shell. With the backing facing downward, line it up and lay it flat on top of the mattress topper.

Step 8:
Pull up the border fabric so it covers the bed's edges. To secure the top panel, zip it to the top edge of the border fabric all around the mattress perimeter.

That's It!
Give the mattress a few hours to fully expand, then enjoy the royal treatment of an Alaskan King size bed.

This Nolah mattress purchase includes our 120-night at-home sleep trial! If, against all expectations, you don't love your mattress, you can return it for a full refund. Our logistics partner will pick up the mattress; you're only responsible for a $99 flat fee to cover labor and one-way transportation.

The trial begins the day your mattress arrives. Sleep on your Nolah mattress for at least 30 nights before making a decision—this gives you enough time to adjust to your new bed and fully experience its comfort and support benefits.

If you wish to return your mattress, please use the email form on our Contact page or email us at support@nolahmattress.com. You must initiate the return process after the 30-night break-in period but before the 120-night trial expires.

Return Process

1. Submit Request: Please use the email form on our Contact page or email us at support@nolahmattress.com to request a return. We cannot process returns over the phone or live chat, only through email. Once your request is received, a member of our customer support team will reach out to walk you through the rest of the process.

2. Schedule Pick-Up: We'll set up the scheduled mattress pick-up with one of our third-party logistics partners. The $99 flat fee (deducted from your refund) covers the pick-up and transportation. When possible, we arrange for the mattress to be donated to a local charity or mattress recycling program, depending on your state's laws.

3. Day of Pick-Up: Our support team member will provide instructions on what to do on the scheduled pick-up day. Typically, you leave the mattress unboxed for pick-up, and the driver does the rest. Then, email us a scan or digital photo of the pick-up receipt.

4. Refund: Once we receive a copy of the pick-up receipt, we'll process your refund in full (minus the $99 flat fee). You will receive a Refund Notification via email.

NOTE: If your complete mattress order does not arrive on the same day, your 120-night sleep trial will begin on the delivery date of the last parcel to arrive.

Our Luxe Alaskan King Mattresses are made to order, and we do our best to fulfill and ship orders promptly. After completing your purchase, you’ll receive an email with the estimated production and shipping timeline.

While all three mattress parcels will leave our facility at the same time, we cannot guarantee they’ll arrive together. You’ll receive a FedEx shipping notification and tracking number for your order. If your complete mattress order does not arrive on the same day, your 120-night sleep trial will begin on the delivery date of the last parcel to arrive.

Alaskan king mattresses measure 9 feet wide by 9 feet long. We recommend a bedroom size of 15 feet by 15 feet or larger to accommodate the bed, other essential furniture, and walkways.

No. Nolah is committed to our customers' comfort and safety; all our mattresses are fiberglass-free.

The CertiPUR-US® program uses independent, accredited laboratories to assess polyurethane foam. They run small chamber tests standardized by the International Organization for Standardization, and certified foams must meet strict criteria for content, emissions, and durability.

CertiPUR-US® Certified Foams:

• Made without ozone depleters
• Made without PBDEs, TDCPP, or TCEP (Tris) flame retardants
• Made without mercury, lead, and other heavy metals
• Made without formaldehyde
• Made without phthalates regulated by the Consumer Product Safety Commission
• Low VOC (volatile organic compound) emissions for indoor air quality (less than 0.5 parts per million)